15% OF DISCOUNT ON ALL PRODUCTS. CODE "SPRING17"

TERMS & POLICY

WWW.FERRETTILUXURY.COM declines every responsibility that, due to a particular configuration of a client’s computer or to malfunction, the colors of the products visualized on the web site could appear to be slightly different from the original.

Images on www.ferrettiluxury.com belong to FERRETTI RICCIONE s.n.c. and any unauthorized use of these images without the express written consent of FERRETTI RICCIONE s.n.c. is forbidden.

It is possible that Designers make changes during the production phase and/or decide not to produce an item.

As an authorised retailer of all brands in the online selection, WWW.FERRETTILUXURY.COM guarantees the complete authenticity of each and every item featured.

Once the order is processed by the Orders Department WWW.FERRETTILUXURY.COM reserves the right to re-confirm the availability of the merchandise, verify the transaction’s validity and check the Client’s record with WWW.FERRETTILUXURY.COM Clients will be informed if for any reason the item ordered is not available or if the order cannot be processed as per the Client’s request.

This notice contains the terms and legal conditions that govern the web site, WWW.FERRETTILUXURY.COM.

Users of WWW.FERRETTILUXURY.COM accept and agree to respect all the conditions included in this declaration.

If Users do not accept these terms, FERRETTI RICCIONE s.n.c. reserves the right to ask the Users to refrain from using the WWW.FERRETTILUXURY.COM web site.

The access and the use of the web site WWW.FERRETTILUXURY.COM are for personal use only.

The visualization of the web site WWW.FERRETTILUXURY.COM provides Clients with product information and the possibility to purchase merchandise.

FERRETTI RICCIONE s.n.c. is the owner of the web site WWW.FERRETTILUXURY.COM and its contents. This includes, but is not limited to, the documentation, images, characters, design, music, software, codes and format scripts. The material included in the web site WWW.FERRETTILUXURY.COM is protected by copyright.

Reproduction, modification, transmission, re-publication and/or re-distribution to third parties for commercial purposes are strictly prohibited without the express written consent from FERRETTI RICCIONE s.n.c.

FERRETTI RICCIONE s.n.c. does not allow the use of the web site’s contents or the trademark for any other purpose than what is written above.

Return Policy

If for any reason clients are not satisfied with an order, the item(s) can be returned within 10 days for size exchange, store credit or refund.

Return Instructions

1. E-mail info@ferrettiriccione.it within 10 days from the delivery date to request a Return Authorization Number (R.A.N.). Please include Order Number (T#######), Item Code(s) of the item(s) to be returned and state if the return is size exchange, store credit or refund.

2. Please send the return with the courier indicated in the email sent by WWW.FERRETTILUXURY.COM Please write the Return Authorization Number on the Airway Bill, on the outside of the box and complete the AirWay Bill as per the instructions in the RAN E-mail. (The Courier will provide the AirWay Bill to complete upon pick-up).

3. Return shipments are FREE.

4. Clients can choose between three compensation options:

Size exchange Items can be exchanged only when a different size or a different colour of the same Item Code is available. Exchanges for a different Item code are currently unavailable. Free Return policy is limited to one exchange.

Store Credit can be used one time only on a future order within three months of the return; is not cumulative with other store credits; must be used in its entirety on an order that is either equal to or greater than the value of the store credit.

Refund Refunds will be processed as soon as returned items have been checked and accepted. For orders paid by credit card, the refunded amount will be available to customers in roughly 10 days and within their next billing statement. Processing time may vary depending on the credit card company. Orders paid by bank transfer will be refunded to the original account.

5. Returns must arrive within 10 days of receiving the R.A.N.

Return Terms and Conditions

The Security Tag must still be intact and attached to returned items. Item(s) must not have been worn, washed or altered in any way, and must not show any signs of use. Soles of footwear must be in perfect condition and must not be marked in any way.

Items must be returned with all original tags, packaging and other accessories (dustbags, hangers, garment covers etc.)received with the order.

Shoes and other accessories must be returned with their original boxes, which must not be damaged and/or altered or used as the external parcel for the shipment.

In the case of defective or incorrect merchandise, clients must follow the instructions above. WWW.FERRETTILUXURY.COM reserves the right to request photographic support regarding defective or incorrect merchandise before authorizing a return for full reimbursement of shipping and import fees.

Swimwear (bikini bottoms, swim trunks or briefs) and intimate apparel (briefs, boxers) must be tried on over underwear. Returns will not be accepted if the protective hygienic strip has been removed. Items that have any sign of use or wear will be returned to the client.

Pick-ups for all authorized returns with WWW.FERRETTILUXURY.COM’s courier account numbers must originate from the same country of the original shipment.

WWW.FERRETTILUXURY.COM reserves the right to refuse returns that are unauthorized and/or not sent with the same courier as specified in the email detailing the return instructions. If an unauthorized return is accepted, WWW.FERRETTILUXURY.COM will deduct a 10% administrative/re-stocking fee from the refund.

WWW.FERRETTILUXURY.COM will not accept returned merchandised that does not follow the terms and conditions of the returns policy. Such items will be returned to the sender at the original shipment address.